The Digital Dukaan 2.0 dashboard on BillClap is designed to provide an intuitive interface for managing your online store efficiently. Here’s a comprehensive guide to help you navigate through the various sections and make the most of its features.
Mobile Application: Open the BillClap mobile app, log in using your mobile number and OTP, and navigate to the Digital Dukaan section.
2. Main Dashboard Overview
The main dashboard provides a snapshot of your store’s performance, including sales analytics and a direct link to your store.
Sales Analytics: Displays total sales within a selected date range. You can adjust the date range to view different periods.
Store Link: Provides a direct link to your online store, making it easy to share with customers.
3. Navigating the Sidebar Menu
The sidebar menu on the left side of the screen contains various sections for managing your online store:
Dashboard: Returns you to the main dashboard view where you can see sales analytics and your store link.
Product: Manage your products, including adding new items, updating product information, and managing inventory.
Orders: View and manage customer orders, including order status, payment details, and shipping information.
Delivery: Manage delivery options and track shipments to ensure timely delivery to customers.
Analytics: Provides detailed analytics about your store’s performance, including average orders per day, average order value, total orders, gross sales, and returning customer rate.
Audience: Manage your customer and vendor information. You can add new customers, export data, and bulk add entries.
Subsections: Customers, Vendors
Discounts: Create and manage discount coupons for promotions and sales events.
Appearance: Customize the look and feel of your online store, including themes, pages, menus, and blog settings.
Settings: Customize your store settings, including store details, domain details, payment methods, store timings, delivery options, SEO settings, and support and social media links.
4. Detailed Sections
Here are some important sections in detail:
Product Section:
Products: Add new products, manage existing ones, and update product details such as price, description, and inventory levels.
Orders Section:
Orders: View all customer orders, update order statuses, process payments, and manage shipping details.
Analytics Section:
Sales Analytics: Provides insights into average orders per day, average order value, average sales per day, returning customers, total orders, and gross sales.
Audience Section:
Customers: View a list of all customers, their mobile numbers, states, and closing balances. Actions available include viewing details, editing information, and deleting entries.
Vendors: Similar to the Customers tab, but for your suppliers.
Discounts Section:
Coupons: Create and manage discount coupons for various promotions and sales events.
Appearance Section:
Theme: Choose and customize the theme of your online store to match your brand.
Pages: Manage the content of your store pages.
Menus: Customize the navigation menus of your store.
Blogs: Manage blog posts to engage with your customers.
Settings Section:
Store Details: Update your store’s address, contact information, and other details.
Domain Details: Manage your store’s domain settings and connect an external domain.
Payments: Set up and manage payment methods, including Razorpay and cash on delivery.
Store Timings: Define your store’s operating hours.
Delivery: Configure delivery options, manage shipping settings, and set delivery charges and conditions.
SEO: Optimize your store for search engines by setting titles, meta descriptions, and managing your sitemap.
Support & Social: Add support contact information and social media links to stay connected with your customers.
5. Customizing Your Dashboard
You can customize your Digital Dukaan 2.0 dashboard to better suit your business needs. This includes setting preferences for displaying key metrics, choosing themes, and customizing store appearance and functionalities.
6. Accessing Support
If you need assistance while navigating the dashboard, you can access the support section from the sidebar. Here, you can find help articles, contact customer support, and access training resources.
By understanding and utilizing these sections effectively, you can streamline your online store operations and enhance your customers' shopping experience using the Digital Dukaan 2.0 dashboard on BillClap. If you have any questions or need further assistance, please visit our Help Center or contact our customer support team.
